Step-by-step digital guides
Short written guides that take one task at a time, with the exact steps to follow and a note of what should happen at each stage.
Digital learning
Learning resources written for people, not for manuals.
We produce learning material that explains software in ordinary language. The aim is always the same: that someone can finish a guide and do the task on their own the next time.
Software tutorials
Walkthroughs of common applications, covering the features most people use rather than every menu in the program.
Practical technology exercises
Small tasks to try afterwards, so a new skill is used at least once before it is forgotten.
Online learning materials
Self-paced material that can be worked through in short sessions and returned to later as a reference.
Everyday digital skills resources
Plain-language notes on the routine habits that make software easier to live with, from naming files to managing notifications.
Different starting points
Written to be understood at any level of experience
Some people are meeting a piece of software for the first time. Others are confident users who need one specific feature explained. Our materials are structured so both can use the same resource without one feeling lost and the other feeling slowed down.
Beginners
Nothing is assumed. Terms are explained the first time they appear, and every step says where to click and what to look for.
Returning to it
Guides are broken into named sections, so a specific part can be found again without rereading the whole thing.
Confident users
Summaries at the top mean the detail can be skipped when only the outline is needed.
Subject areas
What the material covers
Topics are chosen because they come up often. If something you need is not listed, ask — we may already have notes on it.
- Word processing and document layout
- Spreadsheets for lists, records and simple calculations
- Presentations and shared slide decks
- Email, folders, filters and calendar invitations
- Cloud storage, syncing and file sharing
- Video meetings, screen sharing and recordings
- Browsers, bookmarks, tabs and downloads
- Passwords, sign-in prompts and account recovery
- Working on a phone or tablet alongside a computer
- Keeping devices updated and running tidily
Contact us
Looking for a guide on something specific?
Tell us the software and the task, and we will let you know whether we have suitable material or can prepare something appropriate.